Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Service address

• Details related to your plumbing service request

B. Technical Information

When you visit our website, certain information may be automatically collected:

• IP address

• Browser type and device

• Pages viewed

• Basic analytics data

C. Payment Information

If payments are processed online or through invoicing, we may collect:

• Billing details

• Payment method information
  (Note: We do not store full credit card numbers. All payments are processed through secure third-party providers.)

2. How We Use Your Information

We use your information to:

• Schedule and provide plumbing services

• Communicate with you about appointments or inquiries

• Send invoices, receipts, and service updates

• Improve our website and customer experience

• Maintain internal records and comply with legal requirements

We only use your information for purposes you would reasonably expect when contacting a plumbing service.

3. Sharing Your Information

We do not sell your personal information.

We may share data only with:

• Trusted service providers (e.g., payment processors, scheduling software)

• Technicians or staff who need the information to complete your service

• Legal authorities when required by law or to protect our company in case of fraud or misuse

Third-party providers are required to protect your information.

4. Cookies & Tracking Technologies

Our website may use cookies or basic analytics tools to:

• Improve website function

• Understand visitor activity

• Enhance your browsing experience

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Loss

• Misuse

However, no method of transmission online is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold

• Requesting corrections

• Requesting deletion of your information

• Opting out of marketing communications

To exercise your rights, contact us at:

Email: info@1timeplumbingofpb.com
Phone: 786-760-0130

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware this has happened, we will delete the information promptly.

8. Links to Third-Party Sites

Our website may include links to third-party websites (such as payment processors or review platforms). We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent changes.

10. Contact Us

If you have questions about this Privacy Policy or want to request changes to your data, please contact us:

1 Time Plumbing of Palm Beach
Email: info@1timeplumbingofpb.com
Phone: 786-760-0130
Palm Beach County, FL